Terms & Conditions
Last updated: 15th of August, 2025
1. Overview
By using this website, you agree to these Terms & Conditions.
2. Products & Services
We sell:
-
Tennis strings, rackets, grips, custom handles, accessories
-
Repair, customization, painting
-
Training, coaching, workshops
-
Stringing & customization by TennXpert network members
3. Prices & Payments
-
Prices in euros (€), VAT included
-
Payment via bank transfer, credit/debit card, or cash (in-person services)
-
Orders processed after full payment
4. Shipping
-
France & international
-
Average delivery: 10 days
-
Shipping fees shown at checkout
5. Returns
-
14 days for unused items in original packaging
-
Return shipping paid by customer
-
Personalized services are non-refundable
6. Warranty
No warranty provided due to usage conditions beyond our control.
Refunds or replacements may be considered case-by-case.
7. Liability
We are not responsible for misuse of products or services.
8. Governing Law
French law applies.