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Terms & Conditions

Last updated: 15th of August, 2025

1. Overview
By using this website, you agree to these Terms & Conditions.

2. Products & Services
We sell:

  • Tennis strings, rackets, grips, custom handles, accessories

  • Repair, customization, painting

  • Training, coaching, workshops

  • Stringing & customization by TennXpert network members

3. Prices & Payments

  • Prices in euros (€), VAT included

  • Payment via bank transfer, credit/debit card, or cash (in-person services)

  • Orders processed after full payment

4. Shipping

  • France & international

  • Average delivery: 10 days

  • Shipping fees shown at checkout

5. Returns

  • 14 days for unused items in original packaging

  • Return shipping paid by customer

  • Personalized services are non-refundable

6. Warranty
No warranty provided due to usage conditions beyond our control.
Refunds or replacements may be considered case-by-case.

7. Liability
We are not responsible for misuse of products or services.

8. Governing Law
French law applies.

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